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SeaTrace - Boat Smarter

Need help with SeaTrace? Browse the frequently asked questions below, or reach out to our support team directly — we usually respond within 48 hours.

Frequently Asked Questions

How does automatic voyage tracking work?

Turn on Auto in the app, and SeaTrace will detect when your boat starts moving and begin recording your voyage in the background, even if the app isn't open. It will automatically stop recording once you're back at rest.

Can I track a voyage manually instead?

Yes. From the Track tab, just tap Start to begin recording your trip, and tap Stop when you're finished. Manual tracking doesn't require background location access.

Does SeaTrace work if I lose signal or close the app?

SeaTrace uses your device's GPS and background location services to keep logging your route even without a data connection or with the app closed, as long as location permissions are enabled.

How do I replay a voyage?

Open the Trips tab, select a past voyage, and tap the play button on the route map. You can scrub through the timeline to see your speed, heading, and GPS coordinates at any point in the trip.

What information does each voyage record?

Every voyage logs your route on the map, total distance in nautical miles, elapsed time, average and top speed, and a full GPS coordinate timeline you can scrub through during replay.

Does automatic tracking drain my battery?

Automatic Voyage Detection is battery-optimized to minimize impact while still reliably detecting movement. You can switch to manual tracking at any time if you prefer more control over battery usage.

Can I edit or rename a voyage after it's recorded?

Yes. Open the voyage from the Trips tab and tap the edit icon to rename the trip or add notes.

How do I manage or cancel my subscription?

Subscriptions are billed and managed through your Apple ID (App Store) or Google account (Google Play). To cancel or change your plan, go to your device's subscription settings directly — we're unable to process billing changes from our end.

Is there a free trial?

No. SeaTrace does not currently offer a free trial. You're charged immediately when you subscribe to either the weekly ($4.99/week) or yearly ($39.99/year) plan.

How do I delete a voyage or my account data?

You can delete individual voyages from within the app. To request full account and data deletion, email us using the contact details below.

Didn't find what you needed? Reach out below and our team will get back to you as soon as possible.

Contact Support

For Billing & Subscription Issues:

Please include your account email and a description of the issue. For refund requests, you may also need to contact Apple or Google directly, as billing is processed through the App Store or Google Play.